We respect your privacy. If you are located in the European Economic Area (EEA), you have certain rights under the General Data Protection Regulation (GDPR). Use the options below to exercise your rights in relation to the personal data we hold about you.
How We Process Your Request When you submit a Data Subject Access Request (DSAR) through our compliance page, our compliance provider, Consentmo, will process your IP address and email solely for the purpose of fulfilling your request. For more details, please refer to Consentmo's Data Processing Policy.
Access to Personal Data
Through the link below, you can request a report that contains all personal information we store about you. We will respond within 30 days.
Response time: We will respond within one month. If your request is complex, we may extend this period as permitted by law and will inform you accordingly.
Data Rectification
If your account details are inaccurate, update or correct them via the link below.
Right to be Forgotten
Use this option if you want to remove your personal and other data from our store. Note that this process will delete your account, making it inaccessible and unusable.
Important: Some information may be retained if legally required or for legitimate purposes (e.g., taxes, fraud prevention, and security).
Manage Privacy Preferences
You can customize your experience by specifying exactly what types of cookies and technologies we are allowed to use (e.g., enable analytics, disable marketing). You can update these specific settings at any time.
Withdraw Consent
You have the right to withdraw your Shopify marketing consent for tracking technologies at any time. This applies to your future use of our store and will stop data collection for optional purposes.
Right to Restriction of Processing / Right to Object
You can request the restriction or temporary cessation of processing your personal data under certain circumstances. Please contact us at You have the right to object to certain types of data processing, including direct marketing or processing based on legitimate interests. Contact us to submit your objection at
You can request the restriction or temporary cessation of processing your personal data under certain circumstances. Please contact us at {dpo_email} for assistance.
📧 shop@lana-organic.de
Contact Information
For questions regarding your personal data or privacy rights, please contact our Data Protection Officer (DPO) at:
Email: shop@lana-organic.de
Address: Weststraße 38, 52074 Aachen , Germany
Right to Lodge a Complaint
If you believe we have not addressed your concerns, you have the right to lodge a complaint with your national data protection authority.
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